Refund Policy

Last updated: July 25, 2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

1. Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by proof of purchase (receipt or order confirmation)

2. Non-Returnable Items

The following items cannot be returned:

• Items that have been used, damaged, or altered
• Downloadable or digital products
• Gift cards
• Sale or clearance items (unless defective)

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

4. Late or Missing Refunds

If you haven't received a refund yet, please:

• Check your bank account again
• Contact your credit card company — it may take some time before your refund is officially posted
• Contact your bank, as processing times may vary

If you've done all of this and still have not received your refund, please contact us at support@brushdoca.store.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@brushdoca.store.

6. Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at: support@brushdoca.store